3+ years managing Linux and Windows infrastructure, troubleshooting production systems, and building automation to improve day-to-day operations.
I am a System Support Engineer based in Penang, Malaysia, with hands-on experience supporting production hosting infrastructure across Linux and Windows Server environments.
My day-to-day work covers VPS, dedicated and shared hosting operations, server troubleshooting, monitoring, virtualization, DNS, email, databases, web services, security incidents and technical escalation.
I am increasingly focused on infrastructure engineering and automation, using PowerShell and scripting to reduce repetitive operational work and make technical decisions more consistent.
An ongoing PowerShell infrastructure project that monitors Hyper-V host resources and supports capacity decisions for new VPS placement, existing VPS upgrades, VM storage balancing, and cross-host workload rebalancing.
Investigated complex production incidents affecting websites, email, resource usage and server availability across Linux and Windows environments using logs, service diagnostics and infrastructure-level troubleshooting.
Built and validated a Linux shared hosting environment covering operating system preparation, hostname and DNS configuration, storage, control panel deployment, web stack services, monitoring and security checks.
Contributed to a data center relocation and performed post-migration validation across server accessibility, hosting services, DNS resolution and email delivery to support a stable transition.
Open to System Engineer, Infrastructure Engineer, and related opportunities. Feel free to reach out through email or LinkedIn.